menu close menu

Sorry, but we've not yet supported your browser ( IE7 and/or IE8 ). Please use on of the below, advanced, browser(s) to view this site.

Thank you.

Supported browsers

Hire Ground

London Recruitment Solutions

Type
Permanent
Job
Night Porter – London – £21 000

JobID: HG1810

Location
Location: London
Post author
Anthony T
Date Posted
21 Oct 2017
Job Description

INTRODUCTION:

An exclusive modern serviced apartment block, located in the heart of central west London, is currently recruiting for a Night Porter / Security / Receptionist. The company provides estate management services to the residents of a prestige block of apartments. The company is now seeking an experienced Porter to assist the estate manager with the smooth running of the estate and, in particular, to ensure its residents feel safe, secure and well looked after. The Porter is entrusted with building access as well as residents’ keys, mail and deliveries and will therefore be able to demonstrate a high degree of integrity, honesty and trustworthiness.

SALARY ETC:

£21,000
Working days are on a pattern of 4-on, 4-off
12-hours per shift
Location: Central West London
DUTIES TO INCLUDE:

The Porter mans the building’s front desks at all times, meeting and greeting residents and their guests.
Manages mail and deliveries and also monitors CCTV and security systems.
Generally doing what it takes to make sure residents feel well looked after
Mans the front desks and 3 x reception areas at all times and keeping and maintaining a neat and tidy reception area;
Maintains the highest level of customer service;
Meets and greets residents and their guests;
Assist residents and their guests with luggage and shopping;
Receives mail and deliveries on behalf of residents;
Takes messages for residents, relaying them promptly and accurately;
Books taxis and responds promptly to any other queries;
Monitors CCTV, Security Systems and access control systems;
Undertakes regular safety and security patrols throughout the Building and grounds;
Monitors contractors’ activity;
Monitors systems and normal day-to-day activities and notifies relevant parties promptly in the event of any problems or emergencies;
Acts as a go-between for residents and the Company and keeps the estate manager informed of any problems or emergencies;
Develops an in-depth knowledge of building operations;
Works with the estate manager and the porter team to develop concierge manual and continually improve services to residents.
Builds relationships with apartment owners, their agents, residents and contractors, always representing the management company with professionalism and efficiency.
REQUIREMENTS:

Alert, courteous, helpful and friendly
Has a career as a concierge, security porter or receptionist in buildings management or a service-oriented role in the hospitality industry.
Has demonstrated experience as a porter, concierge, security guard or receptionist (experience in property services is desired but not essential);
Lives [within 5 miles of W2 area]
Has strong communication skills with good spoken and written English;
Is able to build relationships and represent the company in a friendly yet professional and efficient manner;
Is a co-operative team player who will proactively and effectively communicate to other members of the concierge team and other members of staff to present a fully-integrated service to residents;
Is reliable and punctual;
Has solid general IT skills with particularly good MS Word and Excel;
Has a practical and pro-active approach to solving problems;
Is clear, resilient and flexible, adapting easily to changing priorities;
Is always clean, tidy and neatly presented;
Is discreet, trustworthy, open and honest;
Enjoys meeting people from a variety of backgrounds;
Has a reasonable level of physical fitness (to be able to regularly patrol grounds and to assist with luggage, shopping and deliveries).
Please not that this opportunity of Night Porter will go quickly and a prompt application is recommended. The opportunity of Night Porter would suit someone in a similar post in the Building Managment / Property or Hotel industry.

Key Words: Night Porter / Night Receptionist / Hotel / Property / Building / Night Security / Accommodation / Night Concierge / Hotels / Hospitality

How to Apply

email Andy

return to job listings