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London Recruitment Solutions
This opportunity of a Head Concierge, with Duty Manager responsibilities on a rota basis, is located within a luxury retirement complex, offering its residents who have their own private apartments, a 5* Hotel service and luxury retirement living. The Head Concierge will be working with the concierge team. The position is to ensure all areas of the front desk is run smoothly and ensuring all standards are adhered to. The roll includes, valet parking, meet and greet, updating system, end of day banking, ensuring the homeowners are greeted and shopping, parcels are recorded and delivered to homeowners efficiently, security walks or the building, maintenance bookings, assisting with any other requests from homeowners.
Under the direction of the Deputy/General Manager, manage and co-ordinate Front Office operations to provide efficient, prompt, courteous, trouble free and proactive service to residence; hence maximize upselling of products and other services and increase guest satisfaction.
£25k to £26k + benefits
Working on a rota basis, 5 out of 7 days.
NW London / Harrow
You must be able to drive and have a driving license, as you will be valet parking.
To have a bubbly, very friendly, patient, and dedicated manner