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Internal Communications Officer – Charitable organisation – £30 400

JobID: HG3653

Location: London
Post author
Andy Cox
Date Posted
8 Oct 2021
Job Description

Internal Communications Officer – Charitable organisation – 1 Year FT contract – £30k + Benefits

The Internal Communications Officer, will be someone required to join an historic elderly care home / village, located within beautiful landscaped grounds, listed buildings and wonderful residents. They offer a complete village environment to its residents with amazing facilities and a full nursing care service, as well as a place for the general public to visit and explore its great history and they offer various facilities such as events and private hire, etc, along with royal patronage and visits, along with various VIP visits.

The Public Engagement Department brings together the main external facing functions; fundraising, communications, corporate relations, public affairs and visitor services. It is at the very heart of the companies functionality and its Communications team supports fundraising and promotes the organisation through protecting its reputations and managing its relationship with key stakeholders, taking direct responsibility for media management, PR, public affairs, digital communications, brand development and compliance, and internal communications.


£30,400 + excellent benefits
1 year full-time contract
Central London
Mainly office hours, although my be required to assist with out of hours large events on odd occassions.

Ensure the internal communications are compliant and consistent across the board
and that the brand enhances the internal reputation with stakeholders, service users and staff
Oversee and develop the internal brand for internal communications, in line with the organisation values
Develop and lead on a staff engagement programme, which includes training staff on new digital, organisational wide initiatives
Create strategies to improve internal engagement amongst ‘hard to reach’ staff groups
Project manage, working with the Digital Communications Manager the continued roll out and engagement of the Intranet
Manage and deliver content for the intranet and drive engagement, manage the back-end of the Intranet working with the Digital Communications Manager
Write, edit and oversee articles for a variety of internal marketing materials, e.g. newsletters and the Intranet
Use a multi-media approach including; photos, film, audio, written, posters, workshops to ensure the most reach possible
With the Head of Communications, prepare an internal staff communications and social media policy and programme for consideration by the Exec board within 6 months of appointment
Measure the impact of internal communications projects via online metrics and surveys, seek out feedback and adjust content accordingly

Experience of working within and creating results in an internal communications setting
A degree in communications or equivalent
Professional qualifications and training in communications or journalism
Working within a charity or not-for-profit environment, particularly with experience of supporting income generation
Ability to network across the organization with key stakeholders, able to champion new organisational values and internal brand
Experience of providing staff engagement training
Ability to evaluate and monitor progress via a series of online and offline metrics
Project management experience
Proven experience of working in a busy team and delivering tangible results
Demonstrable experience of planning/executing campaigns
Demonstrable creative and strategic approach to internal communications problem solving
Skilled writer with the ability to produce compelling copy that is tailored to the needs of staff and service users
Ability to empathise with personal stories and experiences, and tactfully approach sensitive subjects
Experience of rolling out and managing maintaining an internal Intranet including content and back-end

How to Apply

Email Andy

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